Ni mesti tulah lagu ni lah... hishhh...
Ok where do I start?
Now, some of you may know that I'm in the process of facial treatment. Kulit muka aku horror gilos even Balqis dowan to kiss me. Sakitnya ya ampun. Tapi being typical women, nak cantik punya pasal aku sanggup lalui semua tuh.
And yes, I'm back to BML. Selepas a range of skincare semua tak berkesan I've decided to use BML balik. Baru start peeling last Saturday. And now my face still hurts. Being in this condition, is even worse then PMS i tell u. Sikit2 nak hangin, semua nak marah. Balqis pun kena..huhuh.. mama shoryyy ye cayang?
So, kalau jumpa aku tgh jalan, dinasihati agar menjauhi perkara2 berikut:
1. Tegur "eh apsal muka ko nih?"
2. Terlebih peramah nak borak lebih2 dgn aku, pasal nak senyum pun muka aku sakit skang...
ok, I didnt mean what i wrote above... i love u all and takkan nak buat muka masam kalau umpa org ye dok? hehehe...
Ok, dah habis intro, now nak masuk kisah hari ni...
I lost my maybank ATM card. Semlm baru sedar. Selepas 4 kali attempt nak call maybank semlm x dpt, I give up. Doa jer la semoga kad aku tak kena curik and tak de org ambik duit. Pagi ni lepas call, cancel card sumer, I asked
Me : Nak apply card baru kena gi HQ ke mana2 branch pun boleh?
Maybank : Mana2 branch pun boleh.. isi borang apply ATM card, isi no akaun.
So hari ni eden pergi lah ke PJ state punya branch. Selepas berpenat lelah mengharungi panas yg amat menyakitkan muka... tibalah saya ke maybank.
Me : Nak apply utk ATM card baru..
Maybank : Akaun apa?
Me : Current
Maybank : Branch mana?
Me : KL Main
Maybank : Buku ada bawak?
Me : (dlm hati...sejak bila current account ada buku plak nih..) Dik.. current account tak ada buku kan?
Maybank : errrmmm.. kena apply kat HQ kak...record akak semua kat situ.. kalau saving boleh...
Me : Tadi saya call customer service dia kata boleh buat kat sini...
Maybank : Tak boleh patutnya..
Me : Habis tu apasal dia cakap boleh?
Maybank : Kiotrang pun tak tahu la camna diorang ni kak, ni dah 2 kali dah jadi mcm ni. Kiotrang dah buat report dah sbb ramai customer yg komplen.. kami mita maaf la.. bla bla bla..
ok bebeh.... inhale.... exhale.... inhale... exhale......
i did not hear anymore what the boy was saying, sebab dlm hati cam dah macam2 benda nak kuar, and hangin dah sampai ke lima belas...and knowing mcm mana aku argue pun i wont be able to get my atm card there, so i just left.
Kalau korang.. sakit hati dak? ke aku jer yg terlebih sensitif?
Camni kalu, if 1 customer bukak akaun kat HQ, pas tu pindah sarawak, then ATM card hilang, kena balik HQ jugak la ye nak buat ATM card baru? gitu?
Camni kalu, byk2 branch maybank satu mesia ni pun, tak guna la iye? sbb certain transaction, kena jugak balik HQ.
Tu satu lah... and maybank staff pun, info mcm ni pun, bleh salah ek? Shud've taken the name of the CSO attending me just now. Next time ada incident camni lagi it will definitely go to the newspaper.
Told Catherine about this, and she said never trust Maybank. She lost her ATM card once, called them to cancel it. Next day dah jumpa, so she called to activate it balik. Guess what Maybank said..
"Your card wasn't deactivated maam, u may use your card"
since she said that, i check again the status of my ATM card in M2U. And yes people.... it is still active!!! yeeehaaaaa!! huahuahuahuhauauh...pandainya maybank eh?
Ok I wont wait for next incident. This is going to the newspaper now.
3 comments:
hang komplen cepat2 dlm newspaper ...baru satu donia tau yg the service is s****
Yess setuju.. sila, sila..
And pengajaran kalau call mana2 customer service, get their name..I always do that. Aku pun pernah keje as customer care consultant untuk dot..dot..dot so aku tahu la..and sekarang aku jadik customer yg sgt fussy :P sbb aku tahu tu hak kita ..
korang..aku dah hantar ke utusan..hehhe.. skang nak buat dlm english version hantar ke NST plak..kuang kuang kuang...
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